Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kayla Davis

Kayla Davis

March 27, 2026

5  out of  5
rating by Kayla Davis
"Brandon and his team were able to help me save some money on our auto, home and life insurance. I recommend them to anyone looking for great coverage at an even better price."
We responded:
"Hey Kayla, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon."
Profile photo of Olin Idol

Olin Idol

March 26, 2026

5  out of  5
rating by Olin Idol
"Casey Zakamarek was most helpful in my recent shopping for a new insurance carrier. He went above and beyond to provide me with a full range of quotes and options that saved me a considerable amount of money over the next year compared to what my renewal would have been with the carrier I have been with for over 10 years now. Pleasure working with him"
We responded:
"Thank you for the amazing review, Olin! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Patricia Lee

Patricia Lee

March 6, 2026

5  out of  5
rating by Patricia Lee
"I was helped by texts and it was amazing!!"
We responded:
"Thank you for the amazing review, Patricia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Kendal Britt

Kendal Britt

March 4, 2026

5  out of  5
rating by Kendal Britt
"Joe was amazing to work with! Brandon worked by his side as he was new and learning but Joe was able to get all my questions answered in a timely manner. Communication was spot on! Helped me save a ton a year on Auto and Home Insurance. Recommend giving them a call to see what they could save you!"
We responded:
"Thank you for the amazing review, Kendal! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Janet Ngum

Janet Ngum

March 2, 2026

5  out of  5
rating by Janet Ngum
"Brandon provided me with good service with a good price.i received good customer service.Thank you"
We responded:
"Janet, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Brandon Shepherd’s Team!"
Profile photo of Latoya Kearney

Latoya Kearney

February 9, 2026

5  out of  5
rating by Latoya Kearney
"Brandon made getting insurance very easy and not stressful at all! He gave me the best quote and even helped with other services they provide! 10 out of 10 I do recommend"
We responded:
"Thank you so much for the review! We are glad we were able to help. If you need anything, feel free to reach out."
Profile photo of Keziah Martin

Keziah Martin

January 8, 2026

5  out of  5
rating by Keziah Martin
"Customer service was amazing. Brandon was able to save me hundreds on my insurance and I am very grateful. Thanks state farm you’ve got a customer for life"
We responded:
"Thank you so much for the review! We are glad we could help you and look forward to helping you more in the future!"
Profile photo of Kazimierz Zakamarek

Kazimierz Zakamarek

January 6, 2026

5  out of  5
rating by Kazimierz Zakamarek
"Brandon and Casey are some of the best insurance agents I've dealt with. They saved me a lot of money by bundling my home and auto insurance and explained my coverages better than anyone I've had prior. 10/10 I could not recommend them enough!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Kerri Lane

Kerri Lane

January 6, 2026

5  out of  5
rating by Kerri Lane
"Casey has been amazing during this entire experience… I would highly recommend him! Thank you for all your help Casey!"
We responded:
"Thank you so much for your review! We are happy to have you with us and can't wait to help you more in the future!"
Profile photo of Laura Shuffield

Laura Shuffield

November 21, 2025

5  out of  5
rating by Laura Shuffield
"Thank you Casey for getting me a much better deal than my previous company. You were great to deal with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Barbara hesser

Barbara hesser

October 13, 2025

5  out of  5
rating by Barbara hesser
"I have had Brandon for over 4 years, and he hasn't ever gone up on my insurance."
We responded:
"I am so glad you have had a great experience with us! State Farm has really tried to keep premiums low, even in this uncertain economic time. I wish I could take credit for the premium, but as an agent, I have no impact on the rate. I will absolutely continue to help you with anything I can to ensure your coverage is right for you and is at a price you are happy with!"
Profile photo of n v

n v

September 11, 2025

1  out of  5
rating by n v
"It's 4:50pm and they are already closed. They need to update the store hours on the window. Edit: Went back today. At 4:40pm this time. It is closed again! It's hilarious at this point."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
Profile photo of Tonisha Vaden

Tonisha Vaden

August 1, 2025

5  out of  5
rating by Tonisha Vaden
"Robby is amazing! He’s very professional and goes above and beyond to provide exceptional customer service. He accommodates your insurance needs without breaking your pockets. He takes the time to explain things if I contact him with questions. Every establishment needs a Robby in their office. Thank you for everything State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of RP Lennon

RP Lennon

July 29, 2025

5  out of  5
rating by RP Lennon
"Brandon was very informative, patient, and friendly! Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Cameron Fletcher (waterislife)

Cameron Fletcher (waterislife)

June 16, 2025

5  out of  5
rating by Cameron Fletcher (waterislife)
"Absolutely wonderful customer service. Extremely friendly and made my life so easy and simple. Thank you Brandon and Robby!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Enrique Vargas (eVang)

Enrique Vargas (eVang)

March 6, 2025

1  out of  5
rating by Enrique Vargas (eVang)
"Everything was fine at first, but after six days they sent additional questions that led to an increased policy price—even though I had already paid. Quotes should be final and based on the initial information provided. I'm okay with submitting extra documentation, but this is my third and final negative experience with them."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
Profile photo of Kathryn Jordan

Kathryn Jordan

February 27, 2025

5  out of  5
rating by Kathryn Jordan
"My experience with Brandon Shepherd State Farm was exceptional. From their friendly and knowledgeable team to their commitment to customer satisfaction, I wholeheartedly recommend them to anyone searching for reliable insurance services. Lastly, big shoutout to my Account Rep, Robby Glaccum, for streamlining my swift switch to State Farm and getting me a competitive rate tailored to my needs. Thank you Brandon Shepherd State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Russ

Russ

December 12, 2024

5  out of  5
rating by Russ
"Briana was very helpful over the phone. Quick to take care of what I needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Renee Warren

Renee Warren

October 3, 2024

5  out of  5
rating by Renee Warren
"Brandon was so kind amd patient. He made sure I had the exact coverage I needed. Very helpful ! Ty Brandon"
We responded:
"Thank you for the review! We are always here to help if you need us!"
Profile photo of Tammie Holden

Tammie Holden

August 28, 2024

5  out of  5
rating by Tammie Holden
"So pleased, I was in desperate need when I called. Didn’t know where to turn, I called and spoke with Robbie he worked with me and told me of my best options. Treated me as if we were old friends. I immediately felt I had made the right decision"
We responded:
"Thank you so much! We love that you connected with our agency in this way. We will be here if you need anything, please do not hesitate to call if you need us."
Profile photo of Marie Dowdle

Marie Dowdle

August 26, 2024

5  out of  5
rating by Marie Dowdle
"He's so helpful and efficient I enjoyed working toward a Great Low price for my renters & auto insurance!!!"
We responded:
"Thank you! We appreciate your review and look forward to serving you more!"
Profile photo of Betty Chavis

Betty Chavis

August 20, 2024

5  out of  5
rating by Betty Chavis
"Excellent customer service s nice and friendly environment"
We responded:
"Thank you, Betty! We are very happy to have you with us!"
Profile photo of Deborah Williams

Deborah Williams

August 15, 2024

5  out of  5
rating by Deborah Williams
"I appreciate My State Farm agent Brando Shepherd. He is very patient and Knowledgeable. Professional and courteous."
We responded:
"Thank you, Deborah! We appreciate the review and look forward to helping you in the future!"
Profile photo of Just Honest Truth

Just Honest Truth

August 14, 2024

5  out of  5
rating by Just Honest Truth
"Was able to customize my insurance just the way I needed them! Was patient with my million questions."
We responded:
"Thank you so much for the great review, Christine. We are always here to help!"
Profile photo of Rebecca Clark

Rebecca Clark

July 25, 2024

5  out of  5
rating by Rebecca Clark
"Really happy with my experience switching to State Farm insurance. Robby was awesome and so helpful when getting my quote and setting up my policy. I also saved $120 per month compared to what I was paying with Geico!"
We responded:
"Thank you for your review!"